Privacy Policy
Last Updated: June 2026
House of Ellie values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when visiting our website or making a purchase.
Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order history
• Information provided through contact forms or customer service inquiries
We may also collect certain information automatically through cookies and similar technologies, including your browser type, device information, and website usage data.
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer service and support
• Communicate about your orders
• Send marketing emails and newsletters if you have opted in
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
Email Communications
If you subscribe to our newsletter, we may send you updates about new products, promotions, and brand news.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Payment Processing
Payments are securely processed through third-party payment providers, including Stripe. House of Ellie does not store or have access to your full payment card information.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your shopping experience.
You may choose to disable cookies through your browser settings, though some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us with:
• Payment processing
• Order fulfillment
• Shipping and delivery
• Email communications
• Website hosting and analytics
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot
guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Terms of Service
Welcome to House of Ellie. By accessing or using our website, you agree to be bound by the following Terms of Service.
Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation of the site or the experience of other users.
Product Information
We strive to ensure that product descriptions, images, pricing, and other information are accurate. However, we do not guarantee that all content is error-free and reserve the right to correct any errors or omissions. Because our products are handcrafted, slight variations in color, print placement, or other details may occur and are considered part of the unique character of each piece.
Orders
We reserve the right to refuse, cancel, or limit any order at our discretion. In the event that we need to cancel an order after payment has been received, a full refund will be issued.
Pricing
All prices are listed in U.S. dollars. Prices, promotions, and product availability are subject to change without notice.
Shipping and Returns
Shipping and returns are governed by our Shipping Policy and Returns & Exchanges Policy, which are incorporated into these Terms of Service.
Intellectual Property
All content on this website, including text, images, logos, graphics, product designs, and other materials, is the property of House of Ellie and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, House of Ellie shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.
Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions regarding these Terms of Service, please contact us at: